Legal & Policies

How we operate
and what we commit to.

Our obligations to the brands we partner with, the trade customers we supply, and the people who use this site.

Overview

tradelinecentre.co.uk is a business-facing platform, not a consumer storefront. By accessing it, you accept the terms below.

Permitted use

The site exists to inform brand partners and trade buyers about TradeLine Centre's services and to receive enquiries. It is not licensed for scraping, data harvesting, or commercial reproduction of any content.

What is not permitted

  • Attempting to access any part of the site's infrastructure without authorisation
  • Systematically extracting content or data without written permission
  • Submitting false or misleading information through any form or application
  • Any use that disrupts availability or performance for other users

Intellectual property

All copy, design, structure, and branding belongs to TradeLine Centre or its licensors. Nothing here grants the right to reproduce or distribute without prior written consent.

Enquiries are not agreements

Submitting an application or enquiry does not create any supply obligation. We may decline without providing a reason. If you need more information, please contact us.

Our approach

We collect only what is necessary, hold it securely, and do not use it beyond the purpose it was given for. This covers how personal data is handled in line with UK GDPR.

What we collect

  • Name, business name, and contact details to process applications and respond to enquiries
  • Company registration and trading information to verify commercial eligibility
  • Order and account history to manage the relationship and meet legal requirements
  • Anonymised site usage data to improve how the site performs

How we store it

Held securely, accessed only by those who need it. We do not use consumer marketing platforms or CRM tools that process data for targeting.

Who we share it with

  • Logistics providers only to process and deliver an order
  • Professional advisors under confidentiality obligations
  • Regulatory authorities where required by law

Your rights

Under UK GDPR you can request access, correction, restriction, or deletion of the personal data we hold. If you need more information or want to make a request, please contact us.

Overview

We use a minimal set of cookies. Nothing for advertising. Nothing that follows you elsewhere.

Operational

Session data, security tokens, load routing. Non-optional. The site does not function without these.

Analytics

Anonymised page visit data to improve performance. No individual tracking, no names, no emails.

Advertising cookies

Not used. No retargeting pixels, no ad network data, no cross-site tracking. None.

Your control

Browser settings let you block or delete cookies at any time. If you have questions, please contact us.

Who qualifies

Registered businesses buying for commercial purposes, including wholesalers, distributors, and independent retailers. Not private individuals.

Opening a trade account

Required before any supply. Provide company name, registration, trading address, business nature, and typical volumes. Confirmed within 48 hours. We reserve the right to decline.

Payment

New accounts on proforma. Credit terms available to established buyers subject to review. No hidden charges.

Delivery

UK mainland on all orders. EU available case by case. Tracked despatch standard. Lead times confirmed at point of order.

Need more information?

If you have questions about trade accounts or pricing, please contact us and we will get back to you.

MAP and RRP enforcement

Defined upfront and enforced across all channels. Monitoring is continuous, not reactive. Brand partners do not need to chase us.

No exceptions

We do not participate in pricing races to the bottom. If a channel cannot operate within agreed parameters, we exit that channel, not the pricing standard.

Wholesale pricing

Not publicly listed. Specific to each approved account, category, and volume. Confirmed at point of order.

Reporting

Pricing compliance reporting provided to brand partners on a scheduled cadence. If you have questions about pricing conduct, please contact us.

Selection criteria

  • A defined catalogue with an established pricing architecture
  • A genuine commitment to channel discipline and pricing integrity
  • Willingness to enter a formal authorised distribution agreement
  • A channel structure we can operate within cleanly

The agreement

Nothing activates without a written agreement covering scope, pricing, channel boundaries, reporting, and escalation procedures.

Exit and transition

Either party may exit per the distribution agreement. We cease activity within the notice period and handle remaining stock as agreed.

Interested in partnering?

If you would like to discuss a brand distribution arrangement, please contact us and we will be in touch.

Authorised supply only

Every product sourced from authorised distributor or brand channels. No grey market, parallel import, or diverted stock. This is structural, not a case-by-case decision.

Documentation

Chain-of-supply documentation available on request. Ask at account setup and we confirm what is available per product line.

Brand references

Brand names used for descriptive purposes only. No implied affiliation unless a formal authorised distribution agreement is in place. If you need more information, please contact us.

Site information

Provided for informational purposes. No warranties regarding completeness or suitability for any purpose.

Pricing and availability

Nothing here is an offer to supply. Pricing is indicative only, confirmed at point of order through an approved trade account.

No professional advice

Nothing here is legal, financial, tax, or compliance advice. Consult a qualified professional where needed.

Limitation of liability

To the fullest extent permitted by law, TradeLine Centre accepts no liability for loss from reliance on site content or decisions made before formal account confirmation. This does not exclude liability for negligence or anything non-excludable under English law. If you need more information, please contact us.

Applicable law

These policies and any disputes are governed exclusively by the laws of England and Wales.

Jurisdiction

Any unresolved dispute is subject to the exclusive jurisdiction of the courts of England and Wales, regardless of where the other party is based.

Policy updates

Reviewed periodically. The version published at any given time is the version in effect. Continued use of the site constitutes acceptance.

Questions

If you have any questions about these policies, please contact us and we will respond directly.

TradeLine Centre · UK & EU Distribution · tradelinecentre.co.uk